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Every SonoHealth AirPro purchase is protected by a generous warranty, a 60-day free trial, and an optional lifetime warranty upgrade. Here is exactly what is covered and how to make a claim.

60-Day Free Trial

Try the AirPro for 60 days. If you are not satisfied for any reason, return it for a complete refund — no questions asked. SonoHealth covers return shipping for defective units.
  • Trial period begins on the date of delivery.
  • The unit must be returned in its original packaging.
  • Refunds are processed within 5—7 business days of receiving the return.

Standard 2-Year Warranty

Every AirPro includes a 2-year limited warranty covering:
  • Defects in materials and workmanship
  • Motor and fan assembly failures
  • Electronic control malfunctions
  • UV-C lamp defects
The warranty does not cover:
  • Normal wear on consumable filters (these are replacement items)
  • Cosmetic damage from drops or misuse
  • Damage caused by use outside the product’s specifications
  • Units purchased from unauthorized resellers

Lifetime Warranty (Filter Subscription)

Subscribe to automatic filter replacement delivery and the standard 2-year warranty upgrades to a lifetime warranty for the entire duration of your active subscription. You also receive:
  • 20% off every filter order
  • Lifetime filter tracking — filters ship automatically before yours expires
  • Priority customer support
The lifetime warranty covers the same items as the standard warranty but has no expiration date as long as the subscription remains active.

AirPro Guarantee vs. Competitors

PolicySonoHealth AirProTypical Competitor
Trial Period60 days30 days or none
Standard Warranty2 years1 year
Extended WarrantyLifetime (with subscription)2—3 years (paid add-on)
Filter Discount20% off with subscriptionRarely offered
Return Shipping (defects)Covered by SonoHealthOften buyer’s responsibility

How to Make a Warranty Claim

  1. Visit sonohealth.com/contact.
  2. Provide your order number and a brief description of the issue.
  3. The support team will respond within 1—2 business days with next steps.
  4. If a replacement is approved, SonoHealth ships the replacement unit before you return the defective one (subject to availability).

Contact SonoHealth

  • Website: sonohealth.com/contact
  • Response time: 1—2 business days
  • Google rating: 4.7 stars from 659 verified reviews (Google Top Quality Store)

Related: Buy AirPro · Best Air Purifier Under $200 · AirPro vs. Competitors